Refund policy
All sales are final. Each Sapphire piece is handcrafted and made to order, so we do not accept returns or exchanges, and we do not offer refunds once an order is placed.
Before you order, please check our size chart (stylesapphire.in/pages/size-guide-coord-sets). If you are unsure about size, fit, colour or fabric, message us on WhatsApp (+91 84013 18643). We are happy to do a video call so you can see the piece before ordering.
Damaged or incorrect items. If your order arrives damaged, or you receive the wrong item, contact us within 48 hours of delivery at or on WhatsApp, with your order number and an unboxing photo or video. We will review it and arrange a repair, replacement or refund for the affected item.
Cancellations. As pieces are made to order, orders cannot be cancelled once production has started.